IVRS- interactive voice response systems
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
sravan2789
Active In SP
**

Posts: 4
Joined: Jan 2010
#1
25-01-2010, 09:00 PM


IVRS- interactive voice response systems[/size][/font]
Reply
justlikeheaven
Active In SP
**

Posts: 247
Joined: Jan 2010
#2
26-01-2010, 10:02 AM

Hi,
you can find the details of IVRS and a report in this thread:
topicideashow-to-INTERACTIVE-VOICE-RESPONSE-SYSTEM--5979
Use Search at http://topicideas.net/search.php wisely To Get Information About Project Topic and Seminar ideas with report/source code along pdf and ppt presenaion
Reply
sravan2789
Active In SP
**

Posts: 4
Joined: Jan 2010
#3
29-01-2010, 11:41 AM

hi ..i need some interfacing diagrams and also power point slides on IVRS
Reply
computer science technology
Active In SP
**

Posts: 740
Joined: Jan 2010
#4
30-01-2010, 08:38 PM

please read topicideashow-to-Interactive-Voice-Response-System--5544
and topicideashow-to-INTERACTIVE-VOICE-RESPONSE-SYSTEM--5979
for IVRS informations and a report
Use Search at http://topicideas.net/search.php wisely To Get Information About Project Topic and Seminar ideas with report/source code along pdf and ppt presenaion
Reply
Anu James
Active In SP
**

Posts: 2
Joined: May 2010
#5
14-05-2010, 09:54 AM

PLs give the seminar and presentation report on IVRS technology.
Reply
Sidewinder
Active In SP
**

Posts: 171
Joined: May 2010
#6
16-05-2010, 07:44 AM

to get information about the topic interactive voice response system full report ppt, and related topics refer the link bellow
to get information about the topic full report ppt, and related topics refer the link bellow

topicideashow-to-seminar and presentation-report-on-interactive-voice-response-system

topicideashow-to-interactive-voice-response-system--5979

topicideashow-to-seminar and presentation-report-on-interactive-voice-response-system?pid=44084#pid44084

topicideashow-to-interactive-voice-response-ivr-system

topicideashow-to-interactive-voice-response-system--24598

topicideashow-to-interactive-voice-response-system--10573

seminar and presentationproject and implimentationsshowthread.php?tid=5979&google_seo=yKYX+++++++++++++++++++++&pid=47801#pid47801

topicideashow-to-interactive-voice-response-system-ivrs-for-medicare

topicideashow-to-speech-enabled-interactive-voice-response-system

topicideashow-to-interactive-voice-response-system--5544?page=2

seminar and presentationproject and implimentationsattachment.php?aid=6663
Use Search at http://topicideas.net/search.php wisely To Get Information About Project Topic and Seminar ideas with report/source code along pdf and ppt presenaion
Reply
chaitanyarun
Active In SP
**

Posts: 1
Joined: Jun 2010
#7
13-06-2010, 04:04 PM

i need the interactive voice response mini project and implimentation. i request you, can you please send those document

thanks,
chanti
Reply
seminars on demand
Active In SP
**

Posts: 201
Joined: Jun 2010
#8
22-06-2010, 02:39 PM

IVRS project and implimentation details is available in this thread:
topicideashow-to-interactive-voice-response-system
Use Search at http://topicideas.net/search.php wisely To Get Information About Project Topic and Seminar ideas with report/source code along pdf and ppt presenaion
Reply
reeve
Active In SP
**

Posts: 1
Joined: Sep 2010
#9
05-09-2010, 09:20 PM

i want to download a project and implimentation
Reply
project report helper
Active In SP
**

Posts: 2,270
Joined: Sep 2010
#10
15-10-2010, 02:35 PM


.pdf   IVRS_Synopsis.pdf (Size: 521.38 KB / Downloads: 113)
MICROCONROLLER BASED INTERACTIVE VOICE RESPONSE SYSTEM

JSS POLYTECHNIC FOR WOMEN, MYSORE
Mysore – 570 004


Abstract

The Interactive Voice Response (IVR) System serves as a bridge between people and computer databases by connecting the telephone network with the database. The telephone user can access the information from anywhere at anytime simply by dialing a specified number and following an on-line instruction when a connection has been established. The IVR system uses pre-recorded or computer generated voice responses to provide information in response to an input from a telephone caller. The input may be given by means of touch-tone or Dual Tone Multi-Frequency (DTMF) signal, which is generated when a caller presses a key of his/her telephone set, and the sequence of messages to be played is determined dynamically according to an internal menu structure (maintained within the IVR application program) and the user input. The IVRS system which will be designed will provide an ideal platform for the operation of start-ups and existing small concerns. It will be a highly economical and efficient way to replace the Dialogic card which is very costly and requires a high maintenance and regular up gradation. The IVRS system which will be designed will consist of simple components like microcontroller and some basic application chips interfaced to a PC which will have small software running in the backend while the other jobs are performed on the front end.
Reply
seminar addict
Super Moderator
******

Posts: 6,592
Joined: Jul 2011
#11
01-02-2012, 09:43 AM

to get information about the topic interactive voice response system full report ppt, and related topics refer the link bellow
to get information about the topic full report ppt, and related topics refer the link bellow

topicideashow-to-seminar and presentation-report-on-interactive-voice-response-system

topicideashow-to-interactive-voice-response-system--5979

topicideashow-to-seminar and presentation-report-on-interactive-voice-response-system?pid=44084#pid44084

topicideashow-to-interactive-voice-response-ivr-system

topicideashow-to-interactive-voice-response-system--24598

topicideashow-to-interactive-voice-response-system--10573

seminar and presentationproject and implimentationsshowthread.php?tid=5979&google_seo=yKYX+++++++++++++++++++++&pid=47801#pid47801

topicideashow-to-interactive-voice-response-system-ivrs-for-medicare

topicideashow-to-speech-enabled-interactive-voice-response-system

topicideashow-to-interactive-voice-response-system--5544?page=2

seminar and presentationproject and implimentationsattachment.php?aid=6663
Reply
seminar flower
Super Moderator
******

Posts: 10,120
Joined: Apr 2012
#12
30-07-2012, 04:54 PM

Interactive Voice Response System



.doc   interactive voice response systems (1).doc (Size: 96.5 KB / Downloads: 19)

Introduction:

Voice interactive systems can recognize a customer’s voice and answer queries as well as any person. It can enhance your organizations efficiency and make your customers feel happier, unlike conventional interactive systems.
A growing number of companies are adding or replacing their existing call centers with an IVRS (Interactive Voice Response Systems), which is a computer based system that can take queries from callers and give them answers automatically without any human intervention.

Drawbacks of existing call centers:

For example consider a customer interacting with the Indian Railways for enquiry. In the present system, when you dial the number, a live agent (a call center employee) has to answer the call. She/He may be busy with other callers, so you might have to wait for a long time before you get a reply. Even when he\she attends your call, you may not be satisfied with the answer. Since the agents has to answer other calls also, she/he can’t spend for long time on one call. Also the agents are expensive. They need to be trained appropriately for the work and perfect service. An IVRS offers a better solution for all these reasons.
An IVR system can easily handle more than one call simultaneously. For example, the responses that need to be given in a railway enquiry system are typical train timings, which the IVR computer system can retrieve from a database or from the existing computer network. The advantages such a system has over live agents are many, more than one caller can be handled simultaneously. Callers can ask all their questions and the system replies to every query patiently without getting tired, which may not always possible with live agents. The system can be operated 24/7 . All these advantages can hike customer satisfaction. Also an IVRS is less expensive than live agents.

Interactive Voice Response System

Information and services through any touch-tone telephone. All such telephones become, in effect, computer terminals for retrieval of information and service requests. This capability greatly enhances any company's position, particularly with the advances in hand-phones and the inevitable growth of wireless communications for the general consumer.

Touch-Tone Based IVR Systems(Old IVR Systems)

Touch-tone allows you to authorize, capture and settle credit card transactions using a normal touchtone or cellular telephone. Touchtone Processing is simple to use and a great alternative for low volume merchants who prefer to avoid purchasing or leasing a credit card terminal. There is no term to the contract and we can usually set your account up the same day you apply.
In old IVR systems, input from users was taken by asking them to press telephone pad keys and callers very well knew that they were not dealing with a live agent. Here’s an example of a touch-tone IVR used for handling customer calls in a bank.
When a caller dials the number, system says, “Welcome to GenX Bank. Press 1 to know account balance. Press 2 for any other information.” The caller press 1. the system says, “enter your account number.” The caller enters “432156423049094233.” The system says, “your account balance is Rs.50000.” Hang up.

How Touchtone Processing Works

By dialing an 800 number from any touchtone, portable, payphone, or from an ordinary cellular telephone, you are connected to an interactive voice response unit. Using the telephone's keypad you will key in the required information as it is prompted such as your merchant PIN number, the customer's credit card account number, expiration date, CVV2 code, and the dollar amount of the sale. Once approved, the transaction is captured and held for settlement which automatically occurs once each night. The funds are electronically transmitted via the Federal Reserve's ACH system to your business checking account at your local bank within 48 to 72 hours. There are no sales slips to mail or time consuming trips to the bank to deposit credit card drafts. Every month you will receive a statement detailing each days credit card sales. This can be easily reconciled to the checking account statement you receive from your bank. Anytime during the month you can access batch settlement totals to review and track daily activity from any touchtone phone.
Reply

Important Note..!

If you are not satisfied with above reply ,..Please

ASK HERE

So that we will collect data for you and will made reply to the request....OR try below "QUICK REPLY" box to add a reply to this page

Quick Reply
Message
Type your reply to this message here.


Image Verification
Please enter the text contained within the image into the text box below it. This process is used to prevent automated spam bots.
Image Verification
(case insensitive)

Possibly Related Threads...
Thread Author Replies Views Last Post
Exclamation Electronics: a systems approach 4th edition solutions Thijroden 1 191 08-10-2016, 12:13 PM
Last Post: amrutha735
  AN OVERVIEW OF SMART ANTENNA TECHNOLOGY FOR MOBILE COMMUNICATIONS SYSTEMS seminar addict 3 1,534 07-04-2016, 11:24 AM
Last Post: mkaasees
  voice operated intelligent fire extinguisher vehicle jaseelati 0 289 22-01-2015, 04:20 PM
Last Post: jaseelati
  high voltage fuse blown indicator with voice based announcement system jaseelati 0 322 15-01-2015, 03:58 PM
Last Post: jaseelati
  advanced cooling systems for automobiles ppt jaseelati 0 248 15-01-2015, 03:51 PM
Last Post: jaseelati
  voice applications in cdma system ppt jaseelati 0 313 07-01-2015, 04:43 PM
Last Post: jaseelati
  artificial vision systems for the blind using ultrasonic wave jaseelati 0 270 07-01-2015, 02:49 PM
Last Post: jaseelati
  user identification and authentication systems must support the minimum requirements jaseelati 0 495 04-12-2014, 01:44 PM
Last Post: jaseelati
  How FACTS Controllers Benefit AC Transmission Systems seminar ideas 1 2,232 13-05-2014, 09:46 AM
Last Post: Ernest Striegel
  AUTOMATED VOICE BASED HOME NAVIGATION SYSTEM FOR THE ELDERLY seminar ideas 3 1,512 10-01-2014, 02:36 PM
Last Post: seminar project topic