desktop streaming full report
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#1
21-05-2010, 07:53 PM



.doc   DESKTOP STREAMING.doc (Size: 196.5 KB / Downloads: 112)

DESKTOP STREAMING: A NEW APPROACH
IN
TECHNICAL SUPPORT

The Need
The Internet is rapidly changing the way both consumers and corporations approach technical support. For support providers who service customers and/or employees, the Internet promises powerful new tools for helping end users and a welcome alternative to phone-based tech support. Consumers count on immediate results from the Internet, and they expect that "e-support" will solve their technical problems faster and more thoroughly than traditional call-center or help-desk assistance. Are support providers meeting online expectations? Statistics published by ICSA/e-Satisfy.com suggest that e-support is falling short. Although consumers expect a response to their tech-support email inquiries within 24 hours, only 42 percent of support providers meet that expectation. In fact, e-support often proves ineffective and inefficient: More than half of the problems reported via email are escalated to phone support for resolution.
Do-it-yourself repairs work well under certain circumstances, but not with complex software. And, unfortunately, personal visits or long distance calls to tech support centers are a costly proposition, both for support staff and customers. Desktop Streaming
Use Search at http://topicideas.net/search.php wisely To Get Information About Project Topic and Seminar ideas with report/source code along pdf and ppt presenaion
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Karishma arora
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#2
28-12-2010, 07:25 PM

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seminar surveyer
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29-12-2010, 10:14 AM

for more on desktop streaming , please visit:
topicideashow-to-desktop-streaming
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Chandan Rani S.R
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#4
26-03-2011, 10:26 AM

Hi i selected this as my seminar and presentation topic.. Can u please send me report, pdf nd ppt related to dis mail id chandanrani83@gmail.com
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